Frequently Asked Questions

Answers about scheduling, insurance, our services, and what to expect at Wonderland Behavioral & Mental Health, LLC.

Getting Started

How do I schedule an appointment?

New and current patients can book online through Zocdoc. Current patients can also schedule through the patient portal, or anyone can call (770) 284-6472.

What ages do you see?

We care for children, teens, and young adults ages 3 to 30.

Do you offer in-person visits or telehealth?

Both. We see patients in person at 1815 Lockeway Dr, Suite 105, Alpharetta, GA 30004, and by secure telehealth video anywhere in Georgia.

What conditions do you treat?

We evaluate and treat ADHD, anxiety, depression, mood disorders, autism spectrum disorder, trauma- and stress-related disorders, and other mental and behavioral health concerns.

Can you prescribe medication?

Yes, with one exception. Joan Bourne is a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) and provides psychiatric evaluations and medication management. Under Georgia law, she is not able to prescribe stimulant medications; when a stimulant may be appropriate, we coordinate with your pediatrician or primary care provider.

Can you prescribe stimulant medications for ADHD?

No. Under Georgia law, nurse practitioners in outpatient practices like ours are not able to prescribe stimulant medications (Schedule II controlled substances, such as methylphenidate and amphetamine products). This is a legal limitation, not a treatment preference. When a stimulant may be appropriate, we are happy to coordinate with your child’s pediatrician or primary care provider, who can prescribe it, while we continue to provide evaluation, monitoring, non-stimulant medication options when appropriate, and support.

Insurance & Payment

What insurance do you accept?

We are in-network with Anthem Blue Cross Blue Shield, Aetna, Cigna/Evernorth, Optum, Oscar, and Tricare/Humana. Please check with your insurance company to confirm your mental health benefits.

Do you offer self-pay?

Yes. Self-pay options are available. Call (770) 284-6472 to discuss rates, and you may request a Good Faith Estimate. Learn more about insurance & billing.

Our Services

ADHD Evaluation & Treatment

Do you diagnose ADHD in young children?

Yes. We see patients as young as 3. For younger children, evaluations focus heavily on developmental history and input from parents and caregivers.

Will my child have to take medication?

Not necessarily. Medication is one option, and treatment decisions are made together. Please note that under Georgia law we are not able to prescribe stimulant medications; when a stimulant may be appropriate, we coordinate with your pediatrician or primary care provider.

Can you help with school accommodations?

Yes. We can provide documentation and recommendations to support 504 plans and IEPs when appropriate.

More about ADHD Evaluation & Treatment →

Autism (ASD) Evaluations

How long does an autism evaluation take?

Most evaluations are completed over more than one visit. We’ll explain the timeline at your first appointment.

Do you evaluate adults?

Yes. We evaluate patients up to age 30.

Will you share results with my child’s school?

Only with your written permission. We can provide recommendations to support school planning.

More about Autism (ASD) Evaluations →

Medication Management

How often are follow-up visits?

It depends on the treatment plan. Visits are usually more frequent when starting or changing a medication, then spaced out once things are stable.

Can I do medication visits by telehealth?

Yes. Many follow-up visits can be done by secure video anywhere in Georgia.

Do you also provide therapy?

We are not currently accepting patients for standalone therapy, but a dedicated psychotherapy provider is joining our team soon. In the meantime, we coordinate closely with your current or outside therapist.

More about Medication Management →

Therapy Services: Coming Soon

Is therapy offered with medication management?

Psychiatric visits include supportive guidance as part of your care, but we are not currently accepting patients for standalone therapy. A dedicated psychotherapy provider is joining our team soon.

Are parents involved in therapy for children?

For younger children, parents are usually closely involved. For teens, we balance privacy with family involvement.

Is therapy available by telehealth?

Our therapy services are coming soon. We will share details about in-person and telehealth therapy when our new provider joins.

More about our upcoming therapy services →

Telehealth Across Georgia

Is telehealth as effective as in-person care?

For many patients and services, yes. Some evaluations may include an in-person visit when needed.

Do I need to be in Georgia?

Yes. You must be physically located in Georgia at the time of your telehealth visit.

Is telehealth covered by insurance?

Many plans cover telehealth. Please check with your insurance company to confirm your benefits.

More about Telehealth Across Georgia →

Referrals & Emergencies

How do professionals send a referral?

Physicians, therapists, schools, and community partners can send referrals by secure, encrypted email to referrals@wonderlandbmh.com or call (770) 284-6472.

What should I do in a mental health emergency?

We are not a crisis service. In an emergency, call 911. For a mental health crisis, call or text 988 (Suicide & Crisis Lifeline) or call the Georgia Crisis & Access Line at 1-800-715-4225. Both are available 24/7.

Still Have Questions?

Call us at (770) 284-6472. We’re happy to help.

Call Today: (770) 284-6472

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